Contact information
CONTACT INFORMATION
We are here to assist you. Whether you have questions about your order, need help with sizing or product information, or would like to share your feedback, our customer support team is ready to help.
1. GET IN TOUCH
Email: kyleterry755@outlook.com
Operating Hours:
Monday-Friday, 9:00 AM-6:00 PM GMT+8
We aim to respond to all inquiries within 24-48 business hours.
2. ORDER SUPPORT
If you are contacting us about an order, please include the following information so we can assist you faster:
- Your order number
- The email address used to place the order
- A brief description of your question or issue
- Photos if the item is damaged, defective, or incorrect
3. PRODUCT AND SIZE ASSISTANCE
If you need help choosing a size, checking product details, or understanding shipping and return information, please contact us before placing your order.
Our team will do our best to provide clear and helpful support.
4. MAILING ADDRESS
If you need to reach us by mail, please direct your correspondence to our administrative office:
Business Name: Auspros
Company Name: RHONDA HOLLANDER HOLDINGS, LLC
Business Address:
314 S. Federal Highway,
Dania Beach, FL 33004,
United States
5. SUPPORT EXPECTATIONS
We carefully review every customer message and aim to provide accurate assistance as soon as possible.
Please do not send returns to the mailing address unless our customer support team has approved your return request and provided return instructions.
Returns sent without prior authorization may not be accepted.